Frequently Asked Questions

Everything you need to know about your beauty journey with WOSADO.

How long does shipping take?

Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. Due to hygiene reasons, we cannot accept returns on items that have been opened or used.

Are WOSADO products cruelty-free?

Yes, we are committed to ethical beauty. All WOSADO products are 100% cruelty-free and are never tested on animals.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

How do I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Are your beauty tools suitable for sensitive skin?

Absolutely. Our products are designed with high-quality, hypoallergenic materials to ensure they are safe and gentle for all skin types, including sensitive skin.