Returns & Exchanges

We want you to love your WOSADO lashes; if you are not completely satisfied, we offer a 30-day return policy for unused and unopened products in their original packaging. Due to hygiene standards in the beauty industry, items that have been worn or removed from their hygiene seal cannot be returned.

1

Initiate Your Request

Contact our customer support team at support@wosado.com with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Securely pack your unused items in their original WOSADO magnetic case and outer packaging to ensure they are protected during transit.

3

Ship the Items

Affix the provided shipping label or use your preferred carrier to send the package back to our fulfillment center for inspection.

4

Receive Your Refund

Once our quality control team verifies the items are in original condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing